As the car owner, you always have the right to choose where you have your vehicle serviced. While your insurance provider may make recommendations, they cannot dictate where you take your car for servicing. This is the law according to the Ohio Board of Motor Vehicle Collision Repair Registration.

Contrary to popular belief, you do not need to visit multiple auto body shops for different estimates. It’s more important to select a shop you trust. The next step is to notify your insurance agent; the provider may also contact the repair center on your behalf. In any case, notify your insurance company before authorizing repairs. This is a requirement underlined in most coverage policies.

Finally, whatever shop you choose, be sure it is licensed and registered with the state of Ohio.

It’s certainly your choice if you wish to opt for a third-party auto shop. However, we highly recommend our dealership’s auto service center. A third-party auto shop is more of a generalist that performs maintenance on all vehicles. The crew at our service department are specialists that service Mazda vehicles exclusively.  Furthermore, our Mazda parts center near Ottawa Hills, OH only use OEM replacement parts and never third-party aftermarket imitations.

The benefit from servicing at a dealership. The team working on your vehicle is specifically trained to work on your brand of automobile and its intricate design. Plus, all service and parts come with a warranty, which is not guaranteed at an independent shop.

Whether it’s routine maintenance or there is an urgent issue, bring your car to Brown Mazda for servicing. We service all Mazda vehicles, from older models to current releases like the 2020 Mazda CX-9.